Privacy Policy

At NIYA, we value your privacy. In this privacy policy, we explain what personal data we collect, why we collect it, and how we handle it.

1. What data do we collect?

When you visit our website or order from us, we collect the following data:

  • First and last name

  • Address details (billing and delivery address)

  • Phone number

  • Email address

  • Payment details

  • Order history

  • Possibly communication via e-mail or contact form

  • Technical data such as IP address and data about your use of the website (via cookies and similar technologies)

2. What do we use your data for?

We process your data exclusively for the following purposes:

  • Processing and shipping your order

  • Processing payments

  • Providing customer service and answering questions

  • Sending updates or offers (only if you have subscribed to the newsletter)

  • Improving our website and services

  • Compliance with legal obligations (such as tax legislation)

3. Retention period

We do not store your personal data for longer than is strictly necessary.

  • Order and invoice data: 7 years (legal retention obligation of the Tax Authorities).

  • Newsletter data: until you unsubscribe.

  • Other customer data: as long as necessary for the provision of services or warranty.

4. Sharing data with third parties

We never sell your data to third parties. However, we may share your data with carefully selected parties who perform services on our behalf, such as:

  • Delivery services ( PostNL, DHL ) for sending orders

  • Payment services (e.g. iDEAL, PayPal, Klarna) for processing payments

  • IT service providers for hosting and maintenance of the webshop

We have concluded processing agreements with all these parties to protect your privacy.

5. Cookies and tracking

Our website uses cookies to improve usability and analyze website traffic.

  • Functional cookies: necessary for the use of the webshop.

  • Analytical cookies: help us improve the website (anonymized).

  • Marketing cookies: only with your permission, for example for personalized advertisements.

On your first visit to the website, we inform you about cookies and ask for your consent where legally required.

6. Security

We take appropriate technical and organizational measures to protect your data against loss, misuse, unauthorized access, and unwanted disclosure. These measures include secure connections (SSL), limited access to personal data, and regular system updates.

7. Your rights

Under the GDPR, you have the following rights:

  • Right to access your data

  • Right to correction or deletion

  • Right to restriction of processing

  • Right to data portability

  • Right to object to processing

  • Right to lodge a complaint with the Dutch Data Protection Authority

Would you like to exercise these rights? Send a request to ⟨ contact@niyathelabel.com ⟩ . We will respond within 3 business days.

8. Minors

Our webshop is not aimed at individuals under the age of 16. We do not knowingly collect data from minors. If you suspect we have collected data from a minor, please contact us so we can delete it.

9. Changes to this Privacy Policy

This privacy policy may be updated from time to time. The most current version can always be found on our website.

📌 Last update: 21/09/2025